All ticket sales are final and non-refundable. In order to keep our costs low and our programs affordable, we do not have the administrative power to issue refunds for events. However, we know that sometimes plans change.
All tickets provide access to the Event Recording. If you are no longer able to attend the live event, you can enjoy the event through the Livestream Recording. All tickets gives you access to the Livestream Recording for the entire school year.
Tickets can be transferred to a colleague or friend. If you can no longer attend the live event and will not be participating through the recording, you can transfer your ticket to someone else. Simply forward the event reminder email to the new attendee and cc email@example.com so that we have accurate records of event attendees.
In the event of a catastrophic failure of technology or family emergency for either us or our presenter, we will reschedule the event as soon as possible. We know you rely on us for your plans for the day and this can be incredibly inconvenient. We understand and hope this never happens! We will provide you with an alternate activity to engage your class during the time you were planning to attend the event.